Frequently Asked Questions
Everything you need to know about your minimal jewelry essentials.
What materials are used in Caitlyn Minimalist jewelry?
We specialize in high-quality materials including 925 Sterling Silver, 14K Gold, and Rose Gold finishes. Our pieces are designed to be hypoallergenic and perfect for daily wear.
Can I personalize my jewelry order?
Yes, we offer custom engravings and handwriting services on many of our pieces. Simply provide your text or upload a photo of your handwriting on the product page before adding to your cart.
How long does shipping take for custom pieces?
Since our personalized jewelry is handcrafted to order, please allow 5-10 business days for production before your order ships. Standard shipping typically takes an additional 3-5 business days.
What is your return and exchange policy?
We want you to love your jewelry. We accept returns and exchanges on non-personalized items within 30 days of delivery. Please note that custom-made or engraved items are final sale.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with harsh chemicals, perfumes, and lotions. Store your jewelry in a cool, dry place and clean it gently with a soft microfiber cloth.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.