Returns & Exchanges
At Caitlyn Minimalist, we want you to love your jewelry; if you are not completely satisfied, we offer returns and exchanges on most items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare Your Package
Carefully place your jewelry in its original packaging to ensure it is protected during transit and include the provided packing slip.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your returned items, we will process your refund or ship your new exchange piece within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing